Privacy Policy
Last updated: [October 2025]
Who we are
Harvey Bruce Living (“we”, “us”, “our”) operates this website and online store. Our business address is 6 Queens Road, Broxburn, EH52 5QZ. You can contact us at harveybruceliving@gmail.com or on 0800 756 5286.
Personal data we collect
• Contact details (name, email, billing/shipping address, phone if provided)
• Order and payment details (order contents, transaction reference; card data is processed securely by our payment provider and is not stored by us)
• Delivery information and communications with us
• Device and usage data (IP address, browser/device type, pages viewed) via cookies or similar technologies
How we use your data
• To process and fulfil orders, deliver products, manage returns/warranty, and provide customer support
• To send service messages about your order or account
• To improve our website and product offering
• To meet legal, tax and accounting obligations and prevent fraud
Legal bases (UK GDPR)
We process personal data on the basis of performance of a contract, our legitimate interests (running and improving our business, preventing fraud), legal obligations, and consent (where applicable, e.g. certain marketing cookies/emails).
Sharing your data
We share data with essential service providers (e.g. payment processors, couriers, IT/hosting) strictly for the purposes above. We do not sell your personal data.
Cookies
We use necessary cookies to run the site and may use optional analytics/marketing cookies. You can control cookies via your browser settings and (where implemented) our cookie banner.
Data retention
We keep order records for as long as required for tax/legal purposes and to manage any returns/warranty. Other data is kept only as long as needed for the purposes above.
Your rights
You can request access, correction, deletion, restriction or portability of your personal data, and object to certain processing. To exercise your rights, contact us at harveybruceliving@gmail.com or 0800 756 5286. You can also lodge a complaint with the ICO (www.ico.org.uk).
Security
We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is 100% secure.
International transfers
If any service provider processes data outside the UK/EEA, we ensure appropriate safeguards are in place (such as standard contractual clauses).
Contact
For privacy queries, contact: harveybruceliving@gmail.com or 0800 756 5286.
Business address: 6 Queens Road, Broxburn, EH52 5QZ